ocoabeauty

<h3 data-start="1121" data-end="1141" id="isPasted">Refund Process</h3><ul data-start="1142" data-end="1442"><li data-start="1142" data-end="1239">Once we receive and inspect the returned item(s), you will be notified of approval or denial.</li><li data-start="1240" data-end="1317">If approved, a refund will be issued to your original payment method.</li><li data-start="1318" data-end="1442">Please allow up to&#xA0;7-14&#xA0;business days for the refund to appear on your account, depending on your bank or card issuer.</li></ul>

Once we receive and inspect the returned item(s), you will be notified of approval or denial. If approved, a refund will be issued to your original payment method. Please allow up to 7-14 business days for the refund to appear on your account, depend

When will I get my refund?

Returns & Refunds

What does Ocoa mean?

Is Ocoa Beauty a woman-owned brand?

Where is Ocoa based and where are the products manufactured?

Do I have to be Latina(o) to use Ocoa?

Is Ocoa made for all curl types and backgrounds?

Is your packaging recyclable?

Where can I find Ocoa Beauty products?

About Ocoa

What ingredients are used in Ocoa Beauty Products?

Are Ocoa Beauty products gluten free?

Do Ocoa products contain any nuts or coconut ingredients?

What preservatives are in our formulas?

Do you have sample sizes?

What makes Ocoa different from other natural haircare brands

How do I use the products?

Are Ocoa products scented?

Are Ocoa products vegan?

Are Ocoa products tested on animals?

What is the shelf life of our products?

Can I use OCOA Curl Care Shampoo and Conditioner on color-treated hair?

Our Ingredients & Products

What is your shipping policy?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

How do I cancel my order?

What is your cancellation policy?

What if my package gets lost or arrives damaged?

How do I track my order?

My order was marked delivered but it’s not here.

Can I edit or add anything to my order?

Do you ship worldwide?

How much does shipping cost?

Do you offer free shipping?

How long does delivery take?

Orders & Shipping

What’s your return policy?

How do I make a return?

Ocoa Beauty Account Management

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How do I skip a subscription shipment?

How do I cancel my membership/subscription?

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Influencer Collaborations

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What credit cards are accepted?

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Billing + Payment

Refund Process

When will I get my refund?Updated 2 months ago

Refund Process