ocoabeauty

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Sorry about that. Please make sure you’ve created your account and then log in to your account portal here. You should have gotten an email from us to activate the account. Need more help? Contact us at support@ocoabeauty.com

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Account & Subscriptions

What does Ocoa mean?

Is Ocoa Beauty a woman-owned brand?

Where is Ocoa based and where are the products manufactured?

Do I have to be Latina(o) to use Ocoa?

Is Ocoa made for all curl types and backgrounds?

Is your packaging recyclable?

Where can I find Ocoa Beauty products?

About Ocoa

What ingredients are used in Ocoa Beauty Products?

Are Ocoa Beauty products gluten free?

Do Ocoa products contain any nuts or coconut ingredients?

What preservatives are in our formulas?

Do you have sample sizes?

What makes Ocoa different from other natural haircare brands

How do I use the products?

Are Ocoa products scented?

Are Ocoa products vegan?

Are Ocoa products tested on animals?

What is the shelf life of our products?

Can I use OCOA Curl Care Shampoo and Conditioner on color-treated hair?

Our Ingredients & Products

What is your shipping policy?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

How do I cancel my order?

What is your cancellation policy?

What if my package gets lost or arrives damaged?

How do I track my order?

My order was marked delivered but it’s not here.

Can I edit or add anything to my order?

Do you ship worldwide?

How much does shipping cost?

Do you offer free shipping?

How long does delivery take?

Orders & Shipping

What’s your return policy?

How do I make a return?

When will I get my refund?

Returns & Refunds

Ocoa Beauty Account Management

Where do I manage my subscription?

How do I skip a subscription shipment?

How do I cancel my membership/subscription?

How do I update my subscription items?

Influencer Collaborations

Sponsorship Inquiries

Speaking Inquiries

Collaborations & Partnerships

What credit cards are accepted?

Who can I contact if I have questions about card charges or refunds?

How do I apply promo/discount codes?

How do I add a gift card or discount code at checkout?

Billing + Payment

I'm having trouble logging inUpdated 2 months ago